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Assurance Wireless USA, L.P. Assurance Wireless USA, L.P.[1] is a telephone service subsidized by the federal Lifeline Assistance program, a government benefit program supported by the federal Universal Service Fund. The service provides to low-income eligible people a free phone, [2][3] free monthly data, unlimited texting, and free monthly ...
T-Mobile has confirmed that the data collected by the hackers included sensitive personal information, such as the first and last names, birthdates, driver's license/ID numbers, and Social Security numbers, but were unable to access phone numbers, account numbers, PINs or passwords. T-Mobile offered two years of free identity protection ...
Self-service password reset (SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software and often bundled in ...
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Metro by T-Mobile (formerly known as MetroPCS and also simply known as Metro) is an American prepaid wireless service provider and brand owned by T-Mobile US. It previously operated the fifth largest mobile telecommunications network in the United States using code-division multiple access (CDMA). In 2013, the carrier engaged in a reverse ...
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Self-service technologies ( SSTs) are technological interfaces allowing customers to produce services independent of involvement of direct service employee. [ 1] Self service technologies are replacing many face-to-face service interactions with the intention to make service transactions more accurate, convenient and faster.