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  2. Passenger name record - Wikipedia

    en.wikipedia.org/wiki/Passenger_name_record

    A passenger name record ( PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required flights of multiple airlines ...

  3. Electronic ticket - Wikipedia

    en.wikipedia.org/wiki/Electronic_ticket

    An electronic ticket is a method of ticket entry, processing, and marketing for companies in the airline, railways and other transport and entertainment industries. Airline ticket [ edit ] E-tickets in the airline industry were devised in about 1994, [1] and have now largely replaced the older multi-layered paper ticketing systems.

  4. 2017 United Express passenger removal - Wikipedia

    en.wikipedia.org/wiki/2017_United_Express...

    1. On April 9, 2017, at Chicago O'Hare International Airport, four paying customers were selected to be involuntarily deplaned from United Express Flight 3411 to make room for four deadheading employees. [1] One of these passengers was David Dao, 69, a Vietnamese-American who was injured when he was physically assaulted and forcefully removed ...

  5. Record locator - Wikipedia

    en.wikipedia.org/wiki/Record_locator

    Record locator. In airline reservation systems, a record locator is an alphanumeric or alpha code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry ...

  6. Airline ticket - Wikipedia

    en.wikipedia.org/wiki/Airline_ticket

    The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket ). The ticket, in either form, is required to obtain a boarding pass during check-in at the airport. Then with the boarding pass and the attached ticket, the passenger is allowed to board ...

  7. Airline reservations system - Wikipedia

    en.wikipedia.org/wiki/Airline_reservations_system

    Airline reservations system. Airline reservation systems ( ARS) are systems that allow an airline to sell their inventory (seats). It contains information on schedules and fares and contains a database of reservations (or passenger name records) and of tickets issued (if applicable). ARSs are part of passenger service systems (PSS), which are ...

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