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  2. The hot new status symbol: phone calls

    www.aol.com/news/hot-status-symbol-phone-calls...

    Verizon, for example, charges a $10 "agent assistance fee" when you pay your bill by calling its customer-service line. AT&T and T-Mobile charge to pay via human, too. The only way to get live ...

  3. T-Mobile US - Wikipedia

    en.wikipedia.org/wiki/T-Mobile_US

    T-Mobile is the third-largest wireless carrier in the United States, after Verizon and AT&T, with 31.43% of the market share as of June 13, 2024. [6] The company was founded in 1994 by John W. Stanton of the Western Wireless Corporation as VoiceStream Wireless.

  4. A Boise-area customer-service rep is training AI. Will it ...

    www.aol.com/boise-area-customer-rep-training...

    Bryan Conner works the night shift as a customer service representative. He’s worried AI will replace him. ... 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. For premium support ...

  5. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) [1] is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a ...

  6. T-Mobile customers: Your phone plan might change - AOL

    www.aol.com/news/t-mobile-customers-phone-plan...

    For premium support please call: 800-290-4726 more ways to reach us

  7. LiveChat - Wikipedia

    en.wikipedia.org/wiki/LiveChat

    livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage from ...

  8. List of chatbots - Wikipedia

    en.wikipedia.org/wiki/List_of_chatbots

    List of chatbots. A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1][2][3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating ...

  9. Merger of Sprint Corporation and T-Mobile US - Wikipedia

    en.wikipedia.org/wiki/Merger_of_Sprint...

    Completed. April 1, 2020. Sprint Corporation and T-Mobile US merged in 2020 in an all shares deal for $26 billion. The deal was announced on April 29, 2018. [1][2][3] After a two-year-long approval process the merger was closed on April 1, 2020, [4][5][6] with T-Mobile emerging as the surviving brand. The Sprint brand was discontinued by T ...

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