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2. T-Mobile leads the big four in customer satisfaction survey - AOL

   www.aol.com/news/2016-06-02-customer...

   T-Mobile has outranked the rest of the big four carriers in the latest American Customer Satisfaction Index (ACSI), knocking Verizon off its throne. While prepaid company TracFone Wireless remains ...

3. American Customer Satisfaction Index - Wikipedia

   en.wikipedia.org/wiki/American_Customer...

   The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the American Customer Satisfaction Index (ACSI LLC) based in Ann Arbor, Michigan. The ACSI interviews about 350,000 customers annually and asks about their satisfaction with the goods ...

4. Customer satisfaction - Wikipedia

   en.wikipedia.org/wiki/Customer_satisfaction

   Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...

5. Customer satisfaction research - Wikipedia

   en.wikipedia.org/wiki/Customer_satisfaction_research

   Many customer satisfaction studies are intentionally or unintentionally only descriptive in nature because they give a snapshot in time of customer attitudes. If the study instrument is administered to groups of customers periodically, then a descriptive picture of customer satisfaction through time can be developed ("tracking" or cohort study).

6. T-Mobile is outpacing the rest of the Big Four US carriers on ...

   www.aol.com/t-mobile-outpacing-rest-big...

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7. T-Mobile forecasts adjusted free cash flow up to $19 billion ...

   www.aol.com/news/t-mobile-expects-adjusted-free...

   By Harshita Mary Varghese (Reuters) -T-Mobile said on Wednesday it expects adjusted free cash flow between $18 billion and $19 billion in 2027 as the telecom operator laid out a three-year growth ...