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Metro by T-Mobile. Metro by T-Mobile (formerly known as MetroPCS and also simply known as Metro) is an American prepaid virtual wireless service provider and brand owned by T-Mobile US. It previously operated the fifth largest mobile telecommunications network in the United States using code-division multiple access (CDMA).
A prepaid mobile device, also known as a pay-as-you-go ( PAYG ), pay-as-you-talk, pay and go, go-phone, prepay or burner phone, is a mobile device such as a phone for which credit is purchased in advance of service use. The purchased credit is used to pay for telecommunications services at the point the service is accessed or consumed.
In early 2019, T-Mobile released an online banking option called "T-Mobile Money". Customer service T-Mobile Store in Hartford, Connecticut Team of Experts. In 2018, T-Mobile officially announced its new customer care concept called Team of Experts. The premise being customers never being transferred to another department.
TracFone Wireless, Inc. ( TFWI) is an American prepaid, no-contract mobile phone provider. TFWI is a subsidiary of Verizon Communications, [1] and offers products and services under several brands. It operates as a mobile virtual network operator (MVNO), holding agreements with the three largest United States wireless network operators to ...
The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...
T-Mobile announced the deal to buy the owner of Ryan Reynolds-backed budget service provider in March 2023, saying it would allow the company to tap a larger share of the pay-as-you-go customer base.
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