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  2. Social media - Wikipedia

    en.wikipedia.org/wiki/Social_media

    Primary uses are to create brand awareness, engage customers by conversation (e.g., customers provide feedback on the firm) and providing access to customer service. [91] Social media's peer-to-peer communication shifts power from the organization to consumers, since consumer content is widely visible and not controlled by the company. [92]

  3. Medicare (United States) - Wikipedia

    en.wikipedia.org/wiki/Medicare_(United_States)

    Since then, steps have been taken to improve the quality of customer service given by Medicare contractors, specifically the 1-800-MEDICARE contractor. As a result, 1-800-MEDICARE customer service representatives (CSR) have seen an increase in training, quality assurance monitoring has significantly increased, and a customer satisfaction survey ...

  4. Entrepreneurship - Wikipedia

    en.wikipedia.org/wiki/Entrepreneurship

    Entrepreneurship is often associated with true uncertainty, particularly when it involves the creation of a novel good or service, for a market that did not previously exist, rather than when a venture creates an incremental improvement to an existing product or service.

  5. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Outsourcing is a business practice in which companies use external providers to carry out business processes that would otherwise be handled internally, [1] [2] [3] Outsourcing sometimes involves transferring employees and assets from one firm to another.

  6. Amazon Prime Video - Wikipedia

    en.wikipedia.org/wiki/Amazon_Prime_Video

    The service primarily distributes films and television series produced or co-produced by Amazon MGM Studios or licensed to Amazon, as Amazon Originals, with the service also hosting content from other providers, content add-ons, live sporting events, and video rental and purchasing services.

  7. Internet of things - Wikipedia

    en.wikipedia.org/wiki/Internet_of_things

    The usage of IoT devices for monitoring and operating infrastructure is likely to improve incident management and emergency response coordination, and quality of service, up-times and reduce costs of operation in all infrastructure-related areas. [90] Even areas such as waste management can benefit. [91]

  8. Mental health - Wikipedia

    en.wikipedia.org/wiki/Mental_health

    A new Medicaid service was also established to serve people who were diagnosed with a "chronic mental illness". People who were temporally hospitalized were also provided aid and care and a pre-release program was created to enable people to apply for reinstatement prior to discharge. [ 173 ]

  9. Time - Wikipedia

    en.wikipedia.org/wiki/Time

    Time is the continued sequence of existence and events that occurs in an apparently irreversible succession from the past, through the present, and into the future. [1] [2] [3] It is a component quantity of various measurements used to sequence events, to compare the duration of events or the intervals between them, and to quantify rates of change of quantities in material reality or in the ...