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Oracle employees. Current and former employees of Oracle Corporation .
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Pronexus Inc. Pronexus is a software company established in 1994 and located in Ottawa, Ontario. [1] They specialise in producing tools for voice applications and Interactive Voice Response (IVR) tools that developers can use to integrate voice/speech technology in business systems. The company is known for its development of VBVoice, which is ...
Website. www .oracle .com /cx /what-is-crm /. Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.
Enterprise content management, a form of content management, combines the capture, search and networking of documents with digital archiving, document management and workflow. It includes the challenges involved in using and preserving a company's internal (often unstructured) information in all of its forms.
Web portal. A web portal is a specially designed website that brings information from diverse sources, like emails, online forums and search engines, together in a uniform way. Usually, each information source gets its dedicated area on the page for displaying information (a portlet ); often, the user can configure which ones to display.
Ed Oates graduated with a BA in mathematics from San Jose State University in 1968, and worked at Singer, the US Army Personnel Information Systems Command (PERSINSCOM) (drafted), Ampex, and Memorex before co-founding Oracle. Audible Difference. After retiring from Oracle in 1996 Oates purchased a high-end home theater store, Audible Difference.
In order to compete with these new and quickly growing stand-alone CRM solutions, established enterprise resource planning (ERP) software companies like Oracle, Zoho Corporation, SAP, Peoplesoft (an Oracle subsidiary as of 2005) and Navision started extending their sales, distribution and customer service capabilities with embedded CRM modules.