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Get help setting up and troubleshooting common issues with Fire TV devices. Try these troubleshooting steps if you can't connect to Wi-Fi, your videos are buffering, or you see "Home is Currently Unavailable."
Is your Amazon Fire TV Stick having Wi-Fi issues? Here’s a list of the most common Fire TV Stick problems, and how to troubleshoot and fix each bug or glitch.
If your Fire TV Stick is stuck on a black screen, try the troubleshooting tricks below to get past it and load the Fire OS home menu. If your Fire TV Stick heats up, unplug it, leave it...
A collection of proven tests and quick fixes for when an Amazon Fire Stick shows a black screen or won't turn on, load media, or connect to Wi-Fi.
If your Fire Stick won't turn on, has a blank screen, gets stuck on the Amazon logo, isn't responding to your remote, is not playing sound, or you're having trouble with apps, there's usually an easy fix. This beginner-friendly troubleshooting guide will teach you how to fix the most common problems on Amazon Fire Stick.
Can't Connect Your Fire TV Device to Wi-Fi. Try this troubleshooting if you can't connect to Wi-Fi, your videos buffer, or you see the message "Home is Currently Unavailable." Note: The options that appear on the Fire TV main menu vary.
An Amazon Fire TV Stick can be an amazing streaming device—until it stops working. If your streaming experience is interrupted, your device isn’t turning on, or you have other problems with your streaming stick, we have a few troubleshooting tips you can use to possibly fix your issues.
Find more solutions. Fire TV Help ›. Troubleshooting. Issues Streaming Amazon Music. Issues with Live Streams on Prime Video. Can't Screen Mirror on Fire TV Devices. Reset Your Fire TV Remote. Restart Your Fire TV Device. App Crashes or Won't Load on Your Fire TV Device. Audio is Out of Sync on Your Fire TV Device.
Regardless of the issue, there are multiple ways to fix it when your Amazon Fire Stick is not working. Restart Your Fire Stick. Fix Screen Mirroring Issues On The Fire Stick. Fix The Blank Screen Issue With The Fire Stick. Fix Buffering Issues On The Fire Stick. Fix App Crashes On The Fire Stick.
Fire TV Sticks can slow down over time, resulting in a sluggish interface and long app loading times. A simple restart can often fix a slow Fire TV Stick. To do this, open Settings, select...