Learn about your Shopify admin, the Shopify mobile app, and Shopify home. Your account Learn about your Shopify account and how to manage your staff’s access, bills, and financing.
Got a question about using Shopify? This is the place to start. Find the answers you need from the Shopify Community or our award-winning support team.
Log in to your Shopify account to get support for a store. Log in. Troubleshooting. Can't log in to your Shopify account. Customers. Get support as a customer of a Shopify store.
Intro to Shopify Welcome to Shopify! Whether you're starting a new business or moving an existing business to Shopify, you can find out more here. After you register for a free trial, follow the initial setup guide to start using Shopify. The guide features step-by-step tutorials for the main tasks that you need to complete before you start ...
Report an issue about a merchant or an order. Report an issue with a merchant. Report an Acceptable Use Policy violation. Report an issue with an order. Validate and report an issue with an order. Contact Shopify Support by chat, email, or phone.
Start Intro to Shopify Follow one of our step-by-step guides and set your business up on Shopify. Migrate to Shopify Move your online store to Shopify from another platform. Shopify admin Learn about your Shopify admin, the Shopify Mobile app, and Shopify Home. Your account
To help you get started, the Themes page of your admin has a default theme set up when you open an account with Shopify. If you want to customize a different theme for your online store, then you will need to add one to your admin.
If you’re new to Shopify or looking to replatform your business, this guide will help you learn more about the platform and its features. Already have a Shopify store? Get detailed product information in our Help Center
To learn more, refer to this article on the Shopify Blog about providing good customer service. Shopify Inbox. Shopify Inbox is a free iOS and Android app that you can use to manage messages from your customers. Visitors to your online store can send messages to you using the online store chat.
HelpCenter offers a comprehensive customer service solution designed to provide self-service support and real-time assistance, turning questions into sales. Self-service tools, like FAQ pages, help centers, and chat widgets, drastically reduce the number of support tickets by providing instant answers to common queries like 'Where is my order?'.